Company Description
Home Genius Exteriors is a rapidly growing and highly respected home improvement company that values treating every job as an opportunity to impress lifelong customers. Our company culture emphasizes personal growth, training, and development to create tomorrow's business leaders. Recognized as the #1 Best Workplace in Construction™ by FORTUNE Magazine in 2023, we are committed to fostering an exceptional workplace where employees thrive, innovate, and contribute to our success.
Role Description
This is a full-time on-site role for a Call Center Manager located in the Washington DC-Baltimore Area. The Call Center Manager will be responsible for overseeing customer satisfaction, managing the contact center operations, utilizing analytical skills for performance improvements, leading and developing the team, and maintaining effective communication strategies.
Qualifications
Salary: 50k-70k + Bonuses
OTE: 60k-100k
Schedule: Full-Time, On Site, Weekends Required
Benefits
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