Job Description

Full job description

The Town of North Andover is accepting applications for the position of:

SOLID WASTE AND RECYCLING MANAGER

Department of Public Works

Full-time with excellent benefits

*Anticipated Hiring Range: $58,491 to $62,000

*Candidates’ qualifications and experience and issues of internal equity will be considered.

Candidates are required to submit a completed Town of North Andover Employment Application along with a resume and cover letter to jobs@northandoverma.gov

Resumes may not serve as a substitute for completing the Employment

Application. The Employment Application is available:

Applications will be reviewed on a rolling basis.

GENERAL PURPOSE

The Solid Waste and Recycling Manager oversees solid waste, recycling and special collection programs, contracts and vendors. Acts as the primary point of contact to the public, other government agencies, and Town departments regarding solid waste, recycling, waste diversion, and information. The position is heavily focused on customer service which requires prompt response and resolution to resident/business concerns.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Monitors performance of contractors, resolves complaints with vendors, identifies violations in contracts.
• Serves as the primary contact for all solid waste and recycling issues. Responds to and resolves residents’ and businesses’ inquiries and complaints.
• Coordinates between and represents the Town with local, regional and state agencies on issues related to solid waste, recycling and other related issues.
• Coordinate Household Hazardous Waste Day and other special events such as town wide cleanup days.
• Review outside vendor facilities and operations to ensure acceptable operations and compliance with contracts.
• Creates public education materials, programs, and campaigns to reach waste diversion goals. Responsible for creating and maintaining Town’s related web resources and preparing social media announcements for posting.
• Writes grants and applies for other state and federal funding for solid waste and recycling projects. Responsible for grant management activities including reporting, tracking, and identifying future grant opportunities.
• Acts as liaison with community groups and businesses and organizes community events. Periodically attends night meetings on issues related to DPW programs.
• Collects and analyzes data relating to recycling and solid waste percentages for the municipality and state agencies with the major goal being to increase the total municipal recycling percentage.
• Calculate solid waste and recycling volumes for reporting purposes.
• Performs related duties as assigned.

MINIMIUM QUALIFICATIONS

Education, Training and Experience:

High School Education or General Equivalency Diploma required. Associates Degree preferred. Minimum of three (3) to five (5) years of work experience in waste management, customer service, office setting or municipal government.

Knowledge of:

• Customer service best practices.
• Municipal waste and health regulations related to solid waste.
• Report-It System or similar reporting database software.

Ability to:

• Communicate effectively both verbally and in writing.
• Effectively prioritize and manage multiple competing priorities.
• Prepare clear and concise reports.
• Maintain positive working relationships with Town employees, outside vendors and other stakeholders.
• Operate a computer and standard office equipment.
• Maintain organized and accurate records.
• Exercise good judgment.

Skill in:

• Customer service.
• Communication and interpersonal skills.
• Organizational skills.
• Preparing reports.
• Inputting data into spreadsheets.

Special Requirements/Licenses:

• Must maintain a valid driver’s license.

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Most work is performed in an office setting; hand-eye coordination is necessary to operate computers and various pieces of office equipment. Specific vision abilities required by this job include close vision and the ability to adjust focus.
• Some work on a weekly basis will be performed outside in various weather conditions to inspect and monitor contractor performance and review complaints. The performance of occasional field work may require walking over various terrain or other hazards and exposure to all weather conditions.
• Some travel within the Town of North Andover and to neighboring Towns.
• While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear; use hands and fingers to handle, feel, or operate objects, tools, or controls and reach with hands and arms.
• The employee is occasionally required to balance, stoop, kneel, or bend.
• The employee must occasionally lift and/or move up to 20 pounds.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

SUPERVISION

Supervision Received: Public Works Business Manager

Supervision Given: None

SELECTION GUIDELINES

Selections shall be made on the basis of qualifications, ability, and dependability. Formal application, rating of education and experience, oral interview, reference check, and job-related tests may be required.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.

The job posting does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

APPLICATION PROCESS

All applicants are required to submit a resume, cover letter, and a completed Town of North Andover employment application by e-mail to: jobs@northandoverma.gov, or by mail or hand delivery to Human Resources Department, Town of North Andover, 120 Main Street, North Andover, MA 01845. Resumes may be attached to the employment application but may not serve as a substitute for completing the required employment application. The Employment Application may be obtained on the Town’s website, or by visiting the Human Resources Department, or by calling (978) 688-9526.

This posting will remain open for a minimum of ten (10) calendar days and will remain open until filled.

Qualified candidates will be invited to one or more interviews. Individuals who need accommodations in order to participate in this process should contact the Human Resources Department at (978) 688-9526.

Questions regarding this hiring process should be addressed to: Human Resources Department, Town of North Andover, 120 Main Street, North Andover, MA 01845 (978) 688-9526

Job Type: Full-time

Pay: $58,491.00 - $62,000.00 per year

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Work Location: In person

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