Job Description

Job type: Part-time-PRN
Schedule:  On Call (weekend and weekday availability required)
Requirements:  Driver's license, auto liability insurance, ability to pass a background check

About TMWF! 

Established in 2005 Texas Muslim Women’s Foundation empowers, promotes, and supports all women and their families—a mission that ultimately creates stronger communities. Our programs are designed to promote peace in the home and the community through a comprehensive strategy of prevention and intervention. 

The On Call Shelter Advocate ensures the safety and well-being of shelter residents while supporting their progress toward personal goals through compassionate oversight of facility activities and crisis intervention. 

Job Responsibilities:

• Manage 24-hour crisis hotline, including answering calls and maintaining detailed logs 
• Coordinate with Social Services Program Manager and Case Managers to ensure comprehensive client care 
• Supervise client and volunteer activities during assigned shifts 
• Document and address house rule violations following established protocols 
• Provide crisis intervention and conflict resolution, including:
  • Administering basic first aid 
  • Coordinating with emergency services when necessary
  • De-escalating crisis situations 
• Monitor clients' self-administration of medication 
• Maintain detailed daily logs of shelter activities and conditions 
• Secure facility and grounds to ensure the safety of all occupants and property 
• Support operations across multiple program sites 
• Distribute transportation tokens according to shelter guidelines 

Education and Experience Qualifications Required: 

Required Qualifications:

• High School Diploma or GED 
• 6 months experience in human services, preferably working with homeless populations or victims
• Valid driver's license
• Proof of auto liability insurance
• Ability to pass a comprehensive background check

Preferred Qualifications: 

• Bilingual Capabilities
• Experience in crisis intervention
• Background in trauma-informed care

Skills and Competencies Required: 

• Strong problem-solving abilities with a focus on early intervention 
• Excellent verbal and written communication 
• Professional interpersonal skills 
• Demonstrated cultural competency and sensitivity 
• Ability to work independently and make sound decisions 
• Crisis management and de-escalation expertise 

Position Details: 

• Status: Part-time, PRN (As Needed), Non-Exempt 
• Schedule: On-call availability required for both weekdays and weekends 
• Location: Multiple program sites 

The above statements are intended to describe the general nature and minimum level of work being performed. The employee will be required to perform any other job-related duties as required by the job objectives, mission, and philosophy of Texas Muslim Women’s Foundation, Inc.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. 

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