McCandless Truck Center is one of the region's premier Commercial Truck Sales & Leasing Dealerships, proudly serving the Aurora area for many years. Our team enjoys a fantastic culture and opportunities for advancement, which are company-wide focused to help you grow both personally and professionally. We're interested in helping you establish and build a long-term career with us, because we know that happy employees lead to happier customers!
What We Offer:
SUMMARY
Sells parts to all customers, over the counter, through the shop, or on the phone.
ESSENTIAL DUTIES
Essential Duties include the following. Other duties may be assigned.
Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
Answers phone calls, providing price quotes and other information.
Provides high level of service to internal and external customers.
Pulls and fills orders from stock.
Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
Notifies the service advisor and the customer when special ordered parts have been received.
Follows up on back-ordered parts.
Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
Replenishes assigned inventory daily.
Assists outside sales representatives with their orders.
Makes sure all internal requests for parts are billed on service repair order.
Receives payment from retail customers or obtains credit authorization.
Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts.
Sets up orders for daily shipment, delivery, or pick-up.
Participates in all training programs that are made available.
Keeps current on new products and product updates.
Maintains professional appearance.
MARGINAL DUTIES
Marginal Duties include the following. Other duties may be assigned.
EDUCATION and/or EXPERIENCE
LANGUAGE SKILLS
MATHEMATICAL SKILLS
REASONING ABILITY
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; use hands to finger, handle, or feel; and climb or balance
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job; the employee is occasionally exposed to:
The noise level in the work environment is moderate
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