Job Description

• Prepare patient for examination.
• Maintain accurate electronic medical records.
• Assist physician/practitioner with patient examinations.
• Clean examination rooms between patients.
• Clean instruments.
• Maintain and order medical supplies as needed.
• Communicate with patients regarding messages.
• Contact insurance companies to verify patient benefits and to obtain pre-authorizations/pre-certifications for all procedures/surgeries as required.
• Notify patient of monetary responsibility due for co-pay, co-insurance, and deductible for procedures/surgeries.
• Scan all documents into patient profile utilizing image titles for identification.
• Make referrals in an accurate and timely manner, as directed by physician/practitioner.

• Answer telephone calls in a courteous manner/assist caller or transfer/send message in CPSI
• Register patients for physician visits/labs in a timely manner
• Collect co-pays, co-insurance and any past due balances at time of service
• Scan all patient insurance cards and identification to CPSI
• Obtain and input updated demographic/consent forms and scan to CPSI
• File records in appropriate sections of patient electronic charts and keep patient charts in proper order
• Schedule follow up appointments
• Reminder calls
• Insurance Verification
• Assist with prior authorizations
• Verify incoming referrals are complete and accurate
• Assists patient with prescription pick ups

• Balance cash drawer to receipts list daily
• Prepare deposit
• Any other duties associated with position

• Medical Office Assistant Certification
• Ability to prioritize and organize multiple tasks within the job scope.
• Capability to work well with others in a busy office atmosphere.
• Ability to take directions from physician/practitioner and supervisor.
• Capacity to communicate pleasantly, in an understanding manner, with patients and/or their family members.
• Current BLS Certification upon hire.

It is the policy of Bayou Bend Health System to provide equal opportunity to all employees and applicants without regard to race, color, religion, national origin, sex, age, disability, or any other regard as required by law.
This policy relates to recruitment, employment, placement, layoffs and recall, promotion/demotion, discipline, transfer, termination, rates of pay and/or all other forms of compensation, training and development, use of facilities, and participation in hospital sponsored activities.

Drug Testing

Bayou Bend Health System is an alcohol and drug free workplace. As a condition of employment all candidates must undergo and pass a post-offer drug screen. Failure to participate in the mandatory drug screen will void all offers of employment.

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