Who We Are
Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you’ll be empowered and equipped to do the best work of your life. careers.walmart.com
About the Marketplace Shared Services Team:
We help our Marketplace partners by providing a dynamic approach to meeting their needs. This emerging team is continually implementing new processes and growing rapidly. We are enthusiastic about delivering for our customers and are a fun, hardworking, and innovative team looking for more associates to join the group.
About this role
We are looking for a proactive and strategic Change Management and Operational Readiness Specialist to join our customer support team in an e-commerce marketplace environment. This role is crucial in ensuring that our customer support operations are fully prepared and equipped to handle changes effectively. You will drive change initiatives, develop readiness plans, and collaborate with various teams to ensure seamless transitions and continuous improvement in our customer support processes.
You’ll make an impact by:
Change Management:
Operational Readiness:
Collaboration & Communication:
Performance Measurement:
Minimum Qualifications
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Preferred Qualifications
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Benefits & Perks:
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
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