Job Description

Mail Administrator

We are seeking a Mail Administrator for our client in the insurance industry. This role will provide leave coverage within the US Division Mail Services and is responsible for the effective operation of the Imaging and Fulfilment centers at their Boston location. The successful candidate will handle a variety of mail processing tasks and support business initiatives, with potential for long-term growth.

What is in it for you:

• Fixed Salary: Hourly rate of $23.62.

• 7-month contract.

• Full-time position: 40 hours per week.

• Work Schedule (In-office): 8:00 am – 4:00 pm EST (May change to 7:30 am – 3:30 pm EST).

• Join a passionate and inclusive team of professionals.

Responsibilities:

• Efficiently manage all incoming and outgoing mail for the US Division Mail Services, ensuring accurate handling, sorting, scanning, and indexing.

• Provide high-quality customer service and support to the Admin Group, adhering to service levels set by the business unit.

• Handle all aspects of incoming mail, including opening, prepping, scanning, and indexing, as well as managing outbound mail and couriers.

• Troubleshoot and process complex mail cases, including bulk mail, daily workflow, and related statistics.

• Train new employees in the Imaging and Fulfilment center.

• Cross-train across three departments: Statement, Imaging, and Fulfilment.

• Maintain attentiveness when handling sensitive Personally Identifiable Information (PII); cell phones are not permitted during work hours on the floor.

What you will need to succeed:

• College education preferred.

• 1 year of experience with imaging and indexing systems.

• Proficient in Microsoft Office and Outlook.

• Strong verbal and written communication skills.

• Ability to meet physical demands, including lifting up to 20 lbs and standing for 4 hours a day.

• Previous experience working with mailing equipment, folder inserters, and postage meters is a plus.

• Experience with scanning, indexing, and mail sorting is an asset.

• Strong organizational skills, with the ability to multitask and prioritize in a high-volume, deadline-driven environment.

• Attention to detail and strong analytical and problem-solving skills.

• Demonstrated ability to manage change effectively.

Opportunities for All

We are committed to fairly assessing all qualified candidates, regardless of race, color, religion, sex, national origin, age, or disability, while ensuring fair and equitable compensation for all. To participate in the recruitment process, if you require specific accommodations, please do not hesitate to inform us so that we can make the necessary arrangements. We particularly encourage applications from individuals over the age of 40, as well as from veterans and members of the National Guard or reserves, valuing their service and supporting their integration into civilian life.

Why Recruit Action?

Recruit Action (agency permit: AP-2000003) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.

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