This is a remote position.
ITTConnect is seeking a Google Cloud Contact Center AI Conversational Designer to work for one of our clients. This is a role with a global leader in consulting, digital transformation, technology and engineering services present in nearly 50 countries. The end client is in the Telecom business.
Job location : Remote.
This person will be responsible for designing effective conversation framework for virtual agents using Google’s CCAI platform. You will work closely with the client to understand their needs, design conversational flows, build integrations with Agent Assist, and ensure optimal performance and scalability. This role requires a strong understanding of conversational design principles, Google Cloud Platform (GCP) services, and development best practices.
Key Responsibilities :
None.
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