Job Description

Job Description and Duties

The Information Technology Specialist (ITS) II, working as an End User Computing System Administrator in the Infrastructure Services Section, is responsible for managing complex IT projects and infrastructure initiatives. This role includes leading the planning, installation, configuration, upgrading, and maintenance of end-user computing systems, along with system administration.

The ITS II provides technical expertise, guidance, and support to IT staff while overseeing all aspects of Microsoft Windows environment management, including system administration, user and device provisioning, and device maintenance. Additionally, the incumbent supports the department’s IT services throughout all phases of the FI$Cal system implementation. Responsibilities include managing both physical and virtual devices for end-user computing. While the primary focus is on Client Services and System Engineering, assignments in other domains may be required as needed.

Please note that to be list appointed for placement in the Information Technology Specialist II classification, you must take and pass the examination .

You will find additional information about the job in the .

Working Conditions

At FI$Cal, we offer remote-centered position with the flexibility of telework for three or more days per week. In-office attendance is mandatory on designated days. Our office is located at 2000 Evergreen Street, Sacramento, CA. Candidates residing outside of California are welcome to interview, but proof of California residency is required before appointment. Please note, relocation and commute expenses are the responsibility of the employee.

This position requires prolonged sitting in an office-setting environment with the use of a personal computer. Employees must demonstrate a commitment to maintain a working environment free from discrimination and sexual harassment. All staff must maintain regular, consistent, predictable attendance, maintain good working habits and adhere to all policies and procedures.

Visa Sponsorship

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment with Department of FISCal.

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

The incumbent will use tact and interpersonal skills to develop constructive and cooperative working relationships with others, e.g., stakeholders, customers, management, peers, etc., to facilitate communication to improve the work environment and increase productivity

This position requires the ability to work under pressure to meet deadlines and may require excess hours to be worked .  

The incumbent is expected to perform functions and duties under the guidance of the Department of FISCal’s core values.

The incumbent provides back-up, as necessary, to ensure continuity of departmental activities.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Experience with creating operating system images for multiple of models of laptops/workstations
• Experience with continuous vulnerability management via deploying patches
• Experience with managing and maintaining users and devices using Microsoft Active Directory
• Experience with Microsoft Intune or System Center Configuration Manager for deploying patches and/or upgrades
• Experience with troubleshooting issues with laptops/workstations, connectivity and device drivers
• Experience with Mobile Device management technologies

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Our office has free, gated parking, and convenient electric vehicle charging stations available.

Statement of Qualifications

Statement of Qualifications (SOQ)

A Statement of Qualifications (SOQ) is required and must be submitted with your application. The SOQ serves as a documentation of each candidate’s ability to present information clearly and concisely in writing.

When completing the SOQ, you must title the page “Statement of Qualifications”, number and list the question, providing your answer below. When completing the SOQ please explain your answers thoroughly, including all relevant experience, education and training. The SOQ must be typed in 12-point Arial font and be no more than 3 pages in length with correct grammar use, punctuation and spelling. Your SOQ must address the following:

1. Describe your experience with preparing, configuring, deploying images and patches and upgrading end user computing devices and infrastructure.

2. Describe your experience with the security hardening for the end user computing devices.

3. Describe your experience with planning large scale deployment of operating system upgrades to the organizational users.

Please attach your SOQ to your application. Applications received without the SOQ or that do not follow these instructions will not be considered.

Note: Resumes, letters, and other materials will not be evaluated or considered as responses to the Statement of Qualifications.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -

  A Statement of Qualifications (SOQ) is required and must be submitted with your application. Please see instructions below.

Job Tags

Permanent employment, Full time, Remote job, Relocation, 3 days per week,

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