Job Description

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

As a Director, Clinical Operations, you will oversee the management and facilitation of production and quality within STERIS facilities. You will ensure Customer expectations are met by pre-actively managing activities by providing on-site support, training, and communication to sterile processing leadership and personnel. You will ensure proper operational processes are followed by all members of the team in conjunction with standards set forth by contractual obligations, the Department of Health, TJC, DNC, OSHA, CDC, AAMI, and AORN. 
This is an onsite role with the requirement of working onsite at our Charlotte, NC facility. 

What you'll do as a Director, Clinical Operations:

You will have responsibilities in Leadership, Customer Support, Operations, and Processes to provide instrument processing expertise and service, maintaining Employee Engagement and instilling a culture of safety and retention. To effectively accomplish these expectations, you will: 

• Motivate and manage a leadership team to provide excellent day-to-day service to support the operations of multiple healthcare on-site sterile processing departments and ensure delivery of the contracted deliverable and company initiatives.
• Collaborate with STERIS Business Development partners to ensure Customer and STERIS expectations are defined, achievable and properly communicated to the Customer.  
• Determine the appropriate resource requirements to properly align staff to meet the contract deliverables for multiple departments at multiple sites and properly aligns staff with fluctuating demand and ensures leadership team possesses this same ability.
• Resolve Customer issues through root cause analysis and develop a plan with measurable outcomes to track progress
• Demonstrate understanding of the Instrument Processing Division’s processes and the ability to manage and train staff, while implementing continuous improvement and business strategy.
• Effectively manage a P&L with a large budget.

The Experience, Skills, and Abilities Needed:

Required:

• High School Diploma or equivalent and 12+ years of healthcare experience with 8+ years of leadership experience in a manufacturing or related industry; or 8+ years of healthcare experience with 6+ years of leadership experience and a bachelor’s degree.
• Must have good working knowledge of Microsoft Office applications (4+ Years)
• Active certification in sterile processing/central sterile via CBSPD or IAHCSMM required. If not certified at point of hire, it must be obtained within 12 months of hire

Preferred:

• Instrument tracking software and employee management system experience (1+ Years)
• Medical instrument knowledge (1+ Years)
• Knowledge of Sterile Processing, Operating Room and Material Management functions (1+ Years)

Other:

• Must be proficient in project management and strategic thinking.
• Effective negotiating and influencing skills.
• Strong analytical skills with advanced knowledge of Microsoft Office applications. Must be capable of learning additional software as required.
• Must possess excellent verbal and written communication skills.
• Excellent multi-tasking, priority setting capabilities.
• Must possess solid managerial, analytical, organizational skills and financial acumen. 
• Must have solid understanding and leadership experience in Lean Manufacturing.
• Proven ability to recruit, train, and motivate personnel in order to balance staffing strength with profitability and growth.
• Must possess the ability to manage and direct remote employees

What STERIS Offers:

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.

Here is just a brief overview of what we offer:

• Market Competitive Pay
• Extensive Paid Time Off and (9) added holidays
• Excellent Healthcare, Dental and Vision Benefits
• Long/Short Term disability coverage
• 401(k) with company match
• Maternity & Parental Leave
• Additional add-on benefits/discounts for programs such as Pet Insurance
• Tuition Reimbursement and continued education programs
• Excellent opportunities for advancement and a stable long-term career

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention.  WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047 . This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

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