Job Description

Responsibilities

The candidate will be responsible for the following:

• Facilitate the onboarding of bank and vendor customers to Counterparty Manager product suite from sales and commercial
• Ensure customers of Counterparty Manager receive first class service consistent with S&P Global expectations.
• Maintain the integrity of profile and company information that exists within the Counterparty Manager product suite and ensure that any exceptions are identified, researched, and resolved.
• Become highly skilled in the Counterparty Manager suite of solutions such as Request for Amendment, Onboarding Accelerator, and Outreach360.
• Assist global implementation team members in any capacity on a day-to-day basis and during high volume periods.
• Conduct client demos as required.
  
  

What We re Looking For

The candidate should have the following qualities and competencies:

• Experience in customer service and financial data operations
• Detail-oriented and a thorough problem-solver
• Organized and diligent
• Strong analytical and interpersonal skills
• Flexible and able to adapt to changing situations
• Excellent client service ethos and be able to communicate effectively with priority clients and sales prospects
• Comfortable working in team environments and interacting with clients at all levels of business

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

• Dice Id: 10102433a
• Position Id: 8399514

Job Tags

Similar Jobs