Customer Experience
Location:
Here at Wilson Language Training, we are committed to working together for our mission to achieve literacy for all. We believe literacy is a fundamental right and should be attainable for all people. We strive to reflect this belief in our work.
The success of our team members is no less paramount. We’re dedicated to ensuring that every Wilson employee experiences truly satisfying professional development while feeling inspired to bring their authentic selves to work. Are you ready to be a changemaker?
Wilson Language training is growing and is looking to hire Customer Success Manager.
Our company is growing and looking to hire a Customer Success Manager (CSM) to join our team. The CSM will serve as the primary point of contact supporting a portfolio of customers and is responsible for managing account relationships, supporting ongoing program implementations, and working collaboratively across the organization to ensure customer and business goals are met. The Customer Success Manager is responsible for ensuring customers have a great experience and is expected to retain existing business and support expansion within their account portfolio.
The ideal candidate has a positive attitude, a passion for solving customer needs, practical communications skills via phone and email. This position will be responsible for post-sales support, building and maintaining customer relationships, handling customer inquiries, and overall customer satisfaction and retention. As the voice of the customer, you will also work closely with the Onboarding Team, Sales Team, and Professional Services Team, promoting a Customer Centric culture within Wilson Language Training.
Essential Job Functions:
Minimum Requirements:
Skills and Experience
Education or Certification:
Wilson has identified the anticipated pay range for this role based on the many factors that we consider in defining compensation levels for our roles, including market data, and internal equity considerations. Actual pay, and allocation between base and any target discretionary bonus, will vary based on geographic location, education, work experience, skills, market data, and internal equity considerations. Wilson offers competitive benefits, including:
Anticipated Salary Range: $51,500 - $74,750.
Wilson Language Training is an Equal Opportunity, Drug-Free Employer Committed to Diversity in the Workplace. M/W/D/V
This is an amazing opportunity for an Oral Surgeon who is looking to join a reputable and successful practice that values professionalism, innovation and high-quality dental care. As an Oral Surgeon , you will play a crucial role in diagnosing and treating various dental...
...Overview : This position will provide ongoing monitoring, quality review, technical assistance, and training to Community Mental Health... ...origin, ancestry, age, sexual orientation, gender identity, physical or mental disability, or veteran status. We will comply with...
COTA/ Occupational Therapy Assistant / PRN - Alamo TN / Tennessee Contact: ****@*****.*** We currently are looking for a PRN COTA/ Occupational Therapy Assistant for our skilled nursing facility in Alamo, TN. Broad River Rehab is a rapidly growing...
...OFFICE AT 2200 S LOOP 340 WACO TX 76706\\ Cottonwood Creek Veterinary Hospital is a family owned & operated, full service mixed... ...venipuncture, IV catheter placement, obtaining patient history & assisting in exam rooms, anesthesia induction/monitoring/recovery & surgical...
...acoustics consulting, on-site technology management and workplace data analytics. Waveguide... ...immediate opening to join our team as a Sr. Project Manager. Project managers serve as the... ...meets Waveguides standards of quality. Remote / home-based work is anticipated as the...