Customer Success Manager Job at Perspectum Diagnostics, Dallas, TX

dzFtRHFGb240Nnd5SXAxTDlQVFkzZzYzTXc9PQ==
  • Perspectum Diagnostics
  • Dallas, TX

Job Description

Are you a natural relationship builder with exceptional communication skills?

About the Role

As a Customer Success Manager, you will ensure that our customers feel valued. With effective relationship building at the heart of this role, you will take the time to understand their business needs and guide them on how best to get the most out of our products.

Duties include:

  • Being the main point of contact for a dedicated portfolio of customers
  • Internal collaboration to drive customer retention, expansion, and overall business growth
  • Ensure customer feedback is listened to and actioned
  • Workflow management to ensure expectations and deadlines are met

Please note, there is a requirement to travel domestically up to 20% of the time.

For full details about the role and what we are looking for, please download the full job specification under ‘Information’ on the right hand side of this screen.

About You

We are looking for an individual who is passionate about customer success, thrives in a fast-paced environment, and possesses a proven track record of delivering exceptional customer experiences in a healthcare environment.

You will have:

  • A degree, or equivalent commercial experience, in a technical discipline
  • Excellent communication and organizational skills
  • A good understanding of clinical workflow in healthcare settings.
  • US hospital and imaging facility knowledge in the adoption of new post processing applications, and experience in managing technical projects, is beneficial but not essential.

This is a fully remote role however the ideal candidate will be based in Texas and is happy travelling to our Dallas hub to meet with colleagues on a regular basis. That said, we also welcome applications from candidates from other States.

About Us

All our benefits information can be found in the downloadable Benefits document under 'Information' on the right hand side of this screen.

At Perspectum, we are committed to fostering diversity, equity, and inclusion. We prioritize hiring based on merit, skills, and qualifications, valuing individuals for their unique contributions while ensuring a culture that respects and celebrates differences. If you require any reasonable adjustments as part of your application process, please let our Talent Team know.

Job Tags

Permanent employment, Contract work, Remote job,

Similar Jobs

AppleOne

Inventory Manager Job at AppleOne

 ...We are seeking an experienced Inventory/Logistics Coordinator to manage the flow of goods and materials in and out of our facilities. This role involves using inventory management software, coordinating logistics, and ensuring timely deliveries. The ideal candidate will... 

Sunrise Senior Living

Medication Nurse LPN Job at Sunrise Senior Living

 ...Sunrise is to be a part of. COMMUNITY NAME Sunrise of Staten Island Job ID 2025-222870 JOB OVERVIEW The LPN Medication Care Manager is responsible for providing the highest degree of quality care and services by administering medication and... 

Red Land Cargo

CDL-A Truck Driver | Dedicated Account | No Touch Job at Red Land Cargo

 ...the Red Land Cargo Team Today! Job Description: CDL-A Company Truck Drivers will make $1400-$1808 on average per week Safety and Performance...  ...Requirements: Must have a Valid CDL-A6-months of experience operating a commercial Class A vehicle preferred No... 

Jack Rose - Pontchartrain Hotel

Bar Manager Job at Jack Rose - Pontchartrain Hotel

 ...Position Summary : The Bar Manager will be responsible for overseeing daily operations of the bar including but not limited to guest satisfaction, management of bar team, cocktail batching and production. The manager will work to ensure that QED standards of service... 

Aveanna Healthcare

School Licensed Nurse (LPN/LVN) Job at Aveanna Healthcare

 ...: The School Licensed Nurse (LPN/LVN) is responsible for providing direct school nursing services in an effort to promote prevention, medical management and academics. Pay and benefits: In-house trainings provided by Aveanna Clinicians: Trach/Vent, Adult to Peds...