* 2ND SHIFT, 3RD SHIFT & WEEKEND PAY RATE DIFFERENTIALS! *
Rapid Response acknowledges the sacrifices our employees make when supporting our customers during all hours of the day, overnight, and weekends. In recognition of that commitment, we are offering shift differentials for hours worked outside of standard business hours.
Role Summary
In our line of work, customer service means so much more as we are the voice of reassurance on the other line. While our call center never closes and CSR’s work rotating holidays and weekends, you’ll maintain a steady work schedule.
Rapid’s presence in the industry is growing as we continue to shape and define what alarm monitoring means. Using the most modern technology in our monitoring center, our team protects life and property in countless communities by responding to alarm activations, immediately contacting customers and providing necessary assistance; including confirming a false alarm and dispatching first responders in the case of a true emergency. As an essential member of our team, you will also provide excellent customer service over the phone to ensure the satisfactory resolution of any questions or concerns regarding customers’ alarm systems.
No prior industry experience is necessary! We pride ourselves in our training and provide fully paid, extensive 4-week instruction in our state-of-the-art classroom training environment.
Location
On site in Syracuse, NY.
Start dates Available
Start your 4-week training on one of the dates below:
Responsibilities
Qualifications
COVID-19 Vaccine Requirements
Available Positions
What awaits you at Rapid Response
About Rapid Response
Rapid Response Monitoring is a national leader in the monitoring of alarms and security systems. Designated as an Essential Business by the Department of Homeland Security, we are dedicated to protecting life and property. Founded and headquartered in Syracuse since 1992, with offices in California and Nevada. Our growing organization serves as a critical response center focused on protecting life, residences, and businesses. Whether it’s a kitchen fire, an intruder at a business, a family member experiencing a medical emergency, or preventative non-emergency customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year. Supported by teams of experts in their respective fields, our highly trained specialists are the monitoring backbone for thousands of alarm companies across the country.If you are in search of a unique, rewarding career opportunity in an industry like no other, join #TeamRapid!
Located in Franklin Square, Rapid Response prides itself as a newly remodeled state-of-the-art facility containing ultra-modern technology. From touch-free entrances and continual sanitization to iPad break rooms and comfortable lounge areas, our employees enjoy a pristine and contemporary work environment.
Additional Information
Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at https://www.rrms.com/careers/. Rapid Response is an Equal Opportunity Employer.
INDRR3
...a part time, 3 days/week position - flexible hours. Post-Acute Care wound care program located in Waco, TX. This is 100% wound care... ...License ~ DEA License ~ SNF or Wound Care Exp a Plus ~ ED or Urgent Care experience is a plus!~1 year of NP experience is a must...
Description About this Role: The HR Director is responsible for providing HR... ...approach to attracting and retaining top talent from both inside and outside the organization... ...uncapped sales incentive plan. Our talent acquisition team will provide the specific...
...Field Case Manager (RN) This is a full-time permanent opportunity with a growing Case Management Company, which allows the nurse a lot... ...office equipment provided Salary Monthly bonus Mileage reimbursement Comprehensive benefits including Health Insurance and 40...
Marketing Lead - Education Technology Startup We are an innovative platform that aims to... .... Location While we are a semi-remote company with hubs in San Francisco and Boston... ...campaigns across various platforms. Managing Events and Conferences - Organize and...
Remote Pharmacovigilance Consultant needs four (4) years of experience in Pharmacovigilance. Remote Pharmacovigilance Consultant requires: Bachelor's degree in a scientific or health-related field preferred. In the absence of a bachelor's degree, at least six (...