Job Description

Have you excelled at travel management for an executive or team in the past? This professional services firm in Baltimore, MD is seeking a professional to be the driving force behind all travel booking, management and organization for a busy team, including executive-level leadership. This is the perfect role for a professional with an extreme caution to details, the ability to push the needle with outside vendors and acute time management skills. If you are an Executive Assistant with travel management experience under your belt or possess business travel booking experience, send in your resume today for consideration!

About the Job:

• Manage, coordinate and book travel across the firm with exceptional detail and organization, including adjustments pending weather or safety advisories.
• Facilitate the inner workings of private aviation, working across submittal portals and communicating with private aviation staff on scheduling needs for the firm.
• Organize ground transportation and hotel accommodations, maintaining individual preferences and working within budgetary guidelines.
• Screen, communicate, and work hand-in-hand with outside vendors related to travel bookings needs; evaluate vendor partnerships, negotiate terms of agreement and maintain positive relationships with third party vendors.
• Audit internal travel booking processes and procedures to ensure efficiencies; commute changes to firm personnel. Create manuals and written documentation of protocols for distribution.
• Evaluate the budget and financial guidelines for the firm’s travel needs, evaluating alongside the growth and development of the firm.
• Research travel policies for both domestic and international travel; communicating changes to internal departments and updating internal policies and resources.
• Provide effective team supervisory management and mentorship to additional travel staff.

About the Culture:

• A firm committed to the highest level of client service.
• Generous compensation package including full benefits, fitness reimbursement program, and 401(k).
• Supportive team willing to provide opportunities for professional development.

About You:

• Degree in hand. You have a Bachelor’s Degree and at least five years of experience supporting C-level executives, specifically with challenging travel booking needs. Candidates who have previous experience working with private travel and aviation vendors are encouraged to apply!
• Attuned to travel demands. Travel happens at all times of the day; you can adjust your schedule when plan B needs to be put into place!
• Puzzle master. You are a problem solver that is quick to act and can balance multiple responsibilities at once.
• Superb customer service skills. You treat internal and external communication the same, giving a high-quality experience all around.
• Tech confident. You are skilled across MS Office, especially within Outlook and Excel.

To apply, please send a resume to resume@hawthornelane.com. 

Essential to Hawthorne Lane’s success is our ability to attract talent from a range of backgrounds. Our network reflects the diverse community around us, and we believe in a workplace where everyone feels valued and empowered to succeed. Applicants will not be discriminated against on the basis of race, color, creed, religion, sex, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

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