Clinical Informatics Specialist | University of Michigan - Ann Arbor Job at University of Michigan - Ann Arbor, Ann Arbor, MI

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  • University of Michigan - Ann Arbor
  • Ann Arbor, MI

Job Description

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Are you an experienced nurse with a passion for improving care through research and quality improvement? If you thrive in a fast-paced, highly innovative environment, the Multicenter Perioperative Outcomes Group (MPOG) is seeking professionals like you.

The Multicenter Perioperative Outcomes Group (MPOG) is a consortium of more than 60 hospitals participating from across the United States. MPOG is run by faculty and staff at the University of Michigan Department of Anesthesiology and is part of the Blue Cross Blue Shield of Michigan's Collaborative Quality Initiatives (CQI) program. MPOGs registry aggregates electronic health record (EHR) data to investigate variations in care and develop strategies to improve care delivery. Since its inception in 2008, the consortium has developed policies, procedures, and the technical infrastructure required to conduct multicenter research projects, lead quality improvement initiatives, educate caregivers, and guide healthcare administration. The MPOG team includes clinicians, quality improvement experts, software developers, statisticians, and administrators. For more information, please visit 

The Clinical Informatics Specialist role will serve to enhance existing efforts to organize and validate clinical date within the registry MPOG. MPOG utilizes computed phenotypes to identify cases for inclusion in research or quality improvement initiatives. Phenotypes are coded building blocks or algorithms used to sort and organize large data sets. The Clinical Informatics Specialist is responsible for specifying new and existing phenotypes and validating the output is accurate based on clinical review. As additional data types are added to the MPOG registry, the Clinical Informatics Specialist provides direction for how data should be mapped, defined, stored, and organized to facilitate future analysis. This role will evaluate the current infrastructure of the MPOG registry and work closely with MPOG programmers, physicians, nurses, and statisticians to modify prioritize future application development . The Clinical Informatics Specialist must apply their expertise in the areas of clinical practice, research, and information systems to develop cohesive solutions that organizes data captured from the electronic health record to facilitate research and quality improvement projects.

In addition to analytic skills, this role requires experience in understanding perioperative clinical workflow and documentation patterns. The Clinical Informatics Specialist will need to work with participating MPOG sites to refine mapping of clinical variables and understand possible trends in documentation that could impact how registry data is used. Additionally, this role will involve onboarding new sites, educating them on the MPOG Platform, and guiding their technical and clinical teams through the steps to join MPOG.

What Benefits can you Look Forward To?

  • Hybrid work environment (on-site 1-2 days/week + remote work)
  • Excellent medical, dental, and vision coverage effective on your first day
  • 2:1 Match on Retirement Savings

Data Validation & Analysis:

  • Review and understand existing data available in the MPOG registry.
  • Identify gaps in the current registry and create a plan to gather and clean data from a variety of sources (electronic health record, administrative, anesthesia information management systems) to facilitate research and quality improvement projects.
  • Perform end-user workflow analysis to ensure clinical data is captured accurately and uploaded to the clinical registry.
  • Document and facilitate updates to correct variable mapping of perioperative data elements from the electronic health record.
  • Proactively monitor documentation system changes and determine impact on data extracted and uploaded to the MPOG database.
  • Build relationships with programmers and clinicians to identify what data needs exist.
  • Consult and collaborate with faculty researchers and clinical research coordinators to identify & report anticipated gaps in data capture. 
  • Effectively communicate and present resource needs to MPOG Clinical Program Manager and Directors to ensure success of registry data cleaning initiatives.
  • Serve as primary resource within MPOG for site data issues and phenotypes. Assist team members in understanding documentation practices surrounding clinical care to interpret results of database queries.

Documentation:

  • Translate SQL code for phenotypes into specifications easily interpreted by researchers and clinicians.
  • Create and maintain internal and external support and training documentation for system design and workflow.

Software Design & Testing:

  • Identify and test design enhancements for MPOG applications to improve the end-user experience.

Customer Service & Education:

  • Identify operational inefficiencies and recommend and/or implement improvements to maintain data quality standards and customer satisfaction.
  • Build relationships and serve as a primary point of contact for MPOG sites to address questions related to registry data requirements, clinical content mapping, and the onboarding process.
  • Provide end-user support, education, and troubleshooting for MPOG applications.
  • Mentor less experienced Clinical Informatics Specialists and Quality Improvement Specialists as needed to support phenotype development and site onboarding.
  • Masters degree in nursing, health informatics, or public health, or an equivalent combination of education and experience
  • At least five years experience in clinical data analysis
  • Demonstrated project management skills in the healthcare setting.
  • Strong verbal and written communication, computer, and interpersonal skills
  • Ability to lead meetings, prioritize, resolve conflicts, maintain issue lists, manage a project plan, and follow-up as appropriate.
  • Ability to validate clinical data using an electronic health record.
  • Ability to investigate and resolve data issues in a timely manner.
  • Demonstrated customer focus and the knowledge and skill to identify, meet, and evaluate provider and site (customer) expectations.
  • Exemplary customer service
  • Logical, analytical, and organized with the ability to direct and re-prioritize work quickly and efficiently.
  • Ability to work in a fast-paced environment under multiple pressures and deadlines.
  • Respects diversity: demonstrates respect for and seeks the opinion of others; trusts and values each person's contributions to the team, develop and maintain smooth, cooperative working relationships.
  • Highly efficient mastery of information technology and communication applications including the Microsoft Office Suite, web-based collaboration tools such as Google sheets, web conferencing applications, and database software.
  • Exceptional communication skills (both written and verbal), ability to coordinate effectively with multiple teams, internally and with external customers.
  • General understanding of ICD-10 and CPT codes
  • Understanding of clinical research and health system workflow.
  • Strong analytical skills, with the ability to perform analysis and make recommendations from registry data.
  • Strong organizational skills, detail-oriented, planning and project management skills, with the ability to determine effective and innovative strategies to accomplish assigned projects with minimal guidance from manager.
  • Strengths in problem solving, analytical and abstract thinking, ability to implement projects using effective project management skills.
  • Ability to translate external site data requests into standardized phenotype specifications for use on future MPOG projects; ability to continually assess if the requested criteria will lead to the expected outcome.
  • Effective presentation of reporting and analytic results using a variety of tools to all levels of staff and external leadership
  • Detail-oriented with passion to understand data to ensure accuracy and security.
  • Self-motivated and resourceful, with a demonstrated ability to think and work independently. High level of integrity as demonstrated by: 1) the ability to maintain confidentiality as appropriate, 2) adherence to policies, procedures, rules, and regulations, 3) professional behavior in workplace interactions/relationships, and 4) strong work ethic and pursuit of excellence in all assignments completed.
  • Proficiency in Epic and/or Cerner documentation systems
  • Clinical background in perioperative care
  • Experience accessing Microsoft SQL Server and reviewing SQL code.
  • The ability to probe for information about the underlying needs of the organization and end-user community.

Hybrid, Partially remote, coming into the office 1-2 days/week. 

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal opportunity/affirmative action employer.

About University of Michigan - Ann Arbor

A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.

Connections working at University of Michigan - Ann Arbor

Job Tags

Remote job, 2 days per week, 1 day per week,

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