Job Description

Tracy Volkswagen is currently seeking a qualified professional Parts Counter Sales Person to join our rapidly expanding team. As a Parts Counter Person you will be responsible for providing vehicle parts and or accessories to our professional technicians and retail customers while providing exceptional customer service. Daily Responsibilities:

• Provide exceptional service to all customers and vendors.
• Process customer orders and recommend additional related repair items.
• Provide our Advisors and Technicians parts inquiry pricing and availability in a timely manner.
• Process and fill back counter technician parts orders.
• Gain superior product knowledge and understanding of vehicle components through available factory training to effectively help customers, advisors, and technicians.
• Assist with the daily inventory.
• Assist in maintaining perpetual inventories.
• Help maintain cleanliness and professional appearance of the service counter, work area, and stockroom.

Qualifications:

• Previous parts advisor experience preferred
• Familiarity with common Automotive DMS systems
• Understand basic automotive components and systems
• Automotive dealership service experience is a plus
• A team player who is focused on providing exemplary customer service
• Comfortable standing for long periods of time
• Able to lift 40lbs unassisted
• Ability to multi-task in a fast-paced work environment
• Strong organizational skills and detail-oriented
• Working knowledge of computers
• Be at least 18 years of age

We offer a comprehensive compensation and benefits package and all the tools you will need to be successful. Our offerings include:

• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• 401K with matching funds
• Factory training and certification
• A clearly defined career path
• Employee and family discounts on vehicles, parts and service.
• A friendly and exciting work environment.

We look forward to reviewing your resume soon. We are an equal opportunity employer.

Job Tags

Holiday work, Full time,

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